The KScore Handbook
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# Chapter 4. Questions and Answers

# 4.1. Error Messages

There are two error messages you may see. Here's what to do about them.

No Score Available

  The most likely causes are:

  An incorrect team code

    Press the Browse teams button in the settings dialog box to see the available team codes for the selected league.

  No score available for the selected team

    Unfortunately, this usually means your team has been eliminated from the playoffs. Again, try the Browse teams button in the settings dialog box to see the available team codes for the selected league.

  The scores are downloaded from http://sports.excite.com. If they change something in their format, KScore will break. Please let me know at `<jsinger@leeta.net>` if there's a problem.

Download Failed

  The most likely causes are:

  No active network connection.

    If you have a dial-up connection, you probably want to take KScore offline when your connection is inactive. (Uncheck Online in the pop-up menu.)

  If Excite changes their URLs, KScore will be unable to download the correct page. Again, please let me know at `<jsinger@leeta.net>` if there's a problem.

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